How we protect your data and
keep your payroll running

How we protect your data and
keep your payroll running

Your data and our applications are hosted on Google servers. Data is stored for the lifetime of the contract period with no storage limits.

Data is AES-256 encrypted and all web connections have an SSL certificate. Google Servers back up data daily and code daily, and manual snapshots are made of data every two hours. Servers can only be accessed by authorised personnel from within a designated physical location. 

Google servers meet the following standards:

  • ISO 27001. Managing Information Risk
  • ISO 27017. Controlling Cloud-based Information Security
  • ISO 27018. Protecting Personal Data
  • SSAE-16 / ISAE 3402 Type II certified SOC 1 Controls over financial reporting
  • SSAE-16 / ISAE 3402 Type II certified SOC 2 Controls over security, availability, and confidentiality
  • SSAE-16 / ISAE 3402 Type II certified SOC 3. Public report of controls over security, availability, and confidentiality

No installation

JustPayroll is hosted in the cloud. No installation or server hardware is required. Run JustPayroll from Google Chrome, Mozilla Firefox or Safari. 

Instructions on the biometric device installation are provided.

99% availability

On occasion, JustPayroll will need to perform critical technical work, upgrades, patches, or deployment of new features. These are delivered via a service window. We promise to invoke a maximum of one service window per month, not exceed three hours per service window and provide 48 hours notice.

Support

A customer success manager will be assigned to you during setup and training. They personally ticket any problems you encounter with the support staff. They can be reached during business hours. It is unlikely you will require after-hours support, as we conduct two parallel payroll runs during setup to ensure computations are correct.

Easy integration

All functions and most data housed in JustPayroll are available through our API. The data is provided securely with AES-256 encryption. Our API means payroll organizations can integrate their HR infrastructure with JustPayroll, or build new applications from scratch on the JustPayroll platform. 

Payroll compliance

SOC 2 from PwC
This report by PwC certifies our organization’s information systems meet security, availability, processing integrity, and confidentiality standards.

Data Privacy Act 2012 compliant
We are compliant with the Philippines Data Privacy Act and the EU General Data Protection Regulation.

TRAIN Act compliant
We catch every tax reform issued under the TRAIN Act

DOLE compliant
We ensure that calculations for the statutory rates and benefits abide by the standards of DOLE.

Managing payroll security

User rights and permissions
Define granular user rights to view, edit, and manage each area of the process.

Secure sensitive documents
By shifting to paperless payroll, sensitive reports such as payslips, bank files, employee CVs and government forms can be generated and downloaded by those with rights and permissions. 

Firewall companies
Create multiple legal entities and manage process and policy individually for each entity.

AES-256 encryption
Data is provided securely with AES-256 encryption.

Managing biometric security

AES-256 encryption
Data is provided securely with AES-256 encryption.

Seamless integration with time and attendance
No CSV downloads reduce the risk of human error or fraud with timestamp data.

View-only access to time and attendance data
Data cannot be printed or stored, only viewed via the device.