FAQ

PhilPay is a cloud-based application that provides human management and payroll solutions for any organization.

PhilPay is trusted and used by many clients. At this moment, we have more than employee 15,000 headcounts.

To keep our standards and services high, we require a minimum of 100 employees.

There is no limit on the number of employees that PhilPay can handle. Our philosophy is, the more the merrier.

PhilPay is customizable to your company needs, as long as it is reasonable and does not manipulate statutory regulations. From putting your company logo to the color scheme, we can do it. If you to learn more, contact us today.

Yes, absolutely. PhilPay has highly-encrypted database to make sure that your company and employee details are safe. Our international cloud providers are trusted by internet search giant Google and the popular e-commerce site Amazon Web Services. Furthermore, each document are tokenized so that it can only accessed by the authorized user.

The PhilPay application works in almost any internet-connected PC, laptop, or mobile device. However, just like any other app, it works best in operating systems, browsers, and applications that is no more than 10 years. We also constantly update our product so that it is usable for any new operating systems that are coming out. Contact us today to learn more.

PhilPay can be used in any PC or laptop that runs on Linux, Mac, and Windows. The mobile version can be downloaded through Google Store and App Store.

To ensure that your information is accurate at all times during a session, PhilPay requires internet connection to communicate with its database.

As long as your employees are based in the Philippines, PhilPay can still help you. Contact us today to learn more.

With PhilPay, employers and employees can track and monitor their clock ins and outs. Its API capabilities allow certain third-party apps to be integrated. Our product contains a history feature that allows you to go back and view attendance records.

Very fast. PhilPay can generate more than 10,000 payslips in mere seconds.

The way the world is going, every business needs every advantage to thrive or stay afloat. PhilPay is a tool that can give your company the means to cut-cost and be more efficient when it comes to payroll and employee management.

The PhilPay app is reasonably priced. You only need to pay per client, which is invoiced at every end of the month. In the long run, it also helps you save money by eliminating discrepancies in payouts and spending on unnecessary deductions. Also, as they say, time is money. With PhilPay, your payroll process time are significantly minimized.

Our knowledgeable support staff are ready to answer your questions from 8AM till 6PM on Monday through Friday. They can be reached through the following contact details: Phone: +63 (02) 808-4707 Email: sales@philpay.ph

Yes, we currently have user guides and implementation guides to help you understand and use the PhilPay application to its maximum potential.

The PhilPay application is easy-to-use and very intuitive. However, you would need a short orientation course just to make sure that its features are not overlooked.

Our HR and payroll geniuses are ready to answer any of your questions about PhilPay, and sometimes, about life. For any further inquiry, please send us a message through any of the means mentioned below: Web Contact Form +63 (02) 808-4707 genius@philpay.ph

By outsourcing your payroll processes to us, you get significant reduction in cost. These are what you’ll save up on:

  • Operational and labor cost
  • Hiring expenses
  • Resources like time, effort, hardware, etc

With JustPayroll, your information is safeguarded by strict protocols and secure databases. We do not share or sell your company and employee information.

Our JustPayroll processes and staff are updated with the latest statutory regulations and best practices to make sure that our output abides to state laws.

Our competitive rates won’t burn holes in your pockets. We offer transparent pricing with no hidden fees. Request a Proposal

JustPayroll provides you with add-on services such as disbursements, payroll advice, etc.

The JustPayroll staff are certified and experienced in what they do.

Given that all the information is updated, complete, and readily available, our end to end process could be achieved within one day, given there are 150 employees per batch.





As per the Philippine Labor Code, it’s at least twice a month. Most companies adopt the decision to run their payroll on the 15th and 30th of each month, while the majority of the remaining companies adopt the decision to run their payroll on the 5th and 20th of each month.

In cases where an employee is an outgoing employee – meaning that they are soon to be no longer connected with the company – they are required to undergo the appropriate clearance procedures in order to receive their salary, however, companies are not legally allowed to withhold salaries for any reason.

Each payslip must clearly state the name of the employee, the full name of the company, the time period covered in terms of the payment, the gross salary of the employee, and any relevant itemized deductions that may be incurred during that specific period, as well as the name of the member of staff (either from HR or accounting) who prepared the payslip, and the employee signature.

It’s usually processed at least twice in any given calendar year (from January to December) or payroll manager deems necessary (to adjust any tax withheld for compensation to the employee). Annualization includes the supplementary salary (compensation received other than the basic salary, such as sales commissions) deductions for unauthorized absences, bonuses in excess of P82,000, and excess amounts in de minimis benefits (absences and non-taxable benefits) received by the employee.

The Philippine tax system, as with many other nations in the world, is too complex to detail in such a concise manner. For more information on the relevant tax statutes and requirements, you can contact us on genius@justpayroll.ph and one of our certified payroll specialists are always on hand to answer any questions that you may have.

For the lawful termination of a contracted employee, due process involves the “two notice” rule – a written notice of intent to dismiss addressed and submitted to the employee in question, and ample time must be provided for the employee to respond to the claims. A hearing must also be held to give them sufficient opportunity to respond directly to the employer about such claims, at which time evidence from both sides may be presented/rebutted. Provided the employer’s claims are found to be true and just, a notice of intent to dismiss indicating on what grounds the dismissal has been granted must be presented to the employee in question at least 30 days prior to the date of termination A copy of this notification must also be furnished to the regional office of the Department of Labor and Employment (DOLE) in whichever region the employer is operating.

Article 281 on Probationary Employment stipulates that such an employment contract may not exceed 6 months from the date of employment, unless such conditions are covered by an apprenticeship agreement, which may allow for an extended period of probationary employment. Employees working under such a contract are entitled to regular compensation and a proportionate percentage of the 13th month payment after just 1 month of service (it could be described as a “no work, no pay” employment status).

The legally enforceable penalties for not paying the required taxes include a fine of P10,000 and imprisonment for a period of not less than 1 year but not more than 10 years, as stipulated under NIRC Sec. 255, entitled “Failure to File Return, Supply Correct and Accurate Information, Pay Tax Withhold and Remit Tax and Refund Excess Taxes Withheld on Compensation” (Annex A of Revenue Memorandum Order (RMO) No. 7-2015).

For individuals with businesses/corporations and partnerships, VAT declarations must be submitted on the 20th of the following month and on the 25th for the quarterly VAT. The percentage tax must be submitted on the 20th of the following month. Income tax submissions must be done annually on the 15th of April, whereas the quarterly income tax submission must be submitted thrice a year (60 days after the end of the relevant quarter). Registration fees must be submitted at the end of January of the following year, and withholding tax and compensation must be submitted every month (which requires a summarized report at the end of each year to be submitted the following year) and on the 10th of the following month.

Such penalties are composed of a compromised fee of a minimum of P1,000, plus 20% interest and a 25% surcharge on the tax due. The SSS penalty is 3% of the amount owed, the PhilHealth penalty is 2% of the amount owed, and the Pag-IBIG penalty is 1% of the amount owed.

Websites that represent organizations such as the SSS (www.sss.gov.ph), PhilHealth (www.philhealth.gov.ph) and the Pag-IBIG Fund (www.pagibigfund.gov.ph) are known to be quite useful. However, you can contact us on genius@payroll.ph and one of our certified payroll specialists will be more than happy to run you through the relevant procedures.

The Philippine Labor Code mandates that a minimum of 5 service-incentive leave days (including sick leave and vacation leave) must be provided to each employee that works under the agreement of a full-time contract.

Outside of the regular salary that each employee is entitled to as part of their employment contract with their employer, an additional 25% on the calculated hourly rate is required to be paid if overtime becomes a requirement.

The Philippine Labor Code states that companies are required to pay additional fees to their employees, based upon certain circumstances. Aside from the employee’s attendance prior to the holiday, some companies require their staff to be present after the holiday, except in cases where they have already filed for leave.

Under the Philippine Labor Code, it is a violation of the rights of any contracted employee to deny them the full amount that they are eligible to be paid should the employees be late for work.

This comes down to promoting the obvious benefits of adequate time-keeping (maintaining and maximizing productivity), but must also include adequate instruction on how to properly use any calendar-based software that is available to the employees, as well as simple desk calendars or whiteboards with tasks/dates listed so as to make sure that everyone knows what is required of them and the company.

The key here is to ensure that a positive and productive environment awaits each employee so that they are excited about coming to work, as opposed to it being something they would rather not do – meaning that the role of the HR manager is vital to the cause of maximizing output by ensuring that as many man hours as possible are available each and every day.

Outside of the legally and contractually mandated benefits that employees must receive, team building exercises, company outings and lunches, employee of the month schemes, target-based bonus programs, parking privileges, additional paid-leave days or extended lunch hours, public praise for successful performances and even plaques indicating achievements of excellence are but a few of the methods commonly used by employees to provide additional bonuses without having to create additional paperwork and expenses by simply giving them cash-based incentives.

No employer likes to lose their most valuable resources – which are of course the employees – for any period of time outside of that which is legally mandated, but in such cases where this becomes unavoidable, further incentives can be provided for those who file for leave well in advance so as to allow for ample time to find temporary replacements for the position or alternative means of meeting deadlines and targets so that the employee can deliver their required services in an effective and timely manner.
Got a payroll or HRIS question you would like to know the answer to? Our experts can help. Email us at inquiry@justpayroll.ph.